Susan Stern

“Everything inevitably changes. All we really have are our actions.” This principle, loosely based on the Buddhist five remembrances, guides Susan, our founder and fearless leader. Over the last 30 years, she has experienced her fair share of change and believes her ability to adapt without sacrificing integrity – while helping clients and colleagues do the same –has helped her, and the agency, thrive. As president, Susan regularly consults on the strategic direction of client programming and ensures the firm’s core values are embedded in all aspects of the business. A strong and empathic leader, she most enjoys spotting the potential in people, and then giving them the “space to stretch” and experiment to fulfill their promise. It’s a passion that carries to her personal life, as well, and her love for children. “You just never know where they will go.”

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